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​【冬季休暇に伴う発送に関して/Shipping Info for Winter Vacation】

JJは現在冬季休暇をいただいており、商品の発送が1月12日以降になることをご了承下さい。大変恐れ入りますが発送のご連絡まで今しばらくお待ち下さい。

Please note that JJ is currently on winter vacation and will not be able to ship items until January 12 or later. I apologize for the inconvenience and ask for your patience.

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​10,000円以上お買い上げの方は送料無料

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【国内発送】 

国内送料はおおよそ以下の通りです。

・​CD3枚まで 185円（クリックポスト）

・Tシャツ/ロンT/開襟シャツなど2枚まで 500円（ゆうパック）

・キャップ1つ 185円（クリックポスト）

・ステッカー何枚でも 84円（普通郵便）など

​送料は重さによって変わります。詳細はチェックアウトの際に表示される金額でご確認下さい。なおステッカー以外は追跡番号をお付けして発送します。

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【About overseas shipping】

Shipping costs from Japan to overseas are returning to pre-Covid19 levels. For many countries it is possible to ship in small packages with tracking numbers.

・Physical CDs are $8 (7 Euro) for up to two CDs

・One T-shirt is $10 (9 euros)

・Two T-shirts are $14 (13 euros)

We can ship to the U.S., Canada, France, Germany, Brazil, and other countries that have a large number of fans, although it will be somewhat more expensive. In addition, some items can be shipped to the U.S. from our shipping base in California at a special rate.Asian countries can be shipped more cheaply. Please confirm exact rates at checkout.

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【Refund policy】

(​About return shipping)

If the product is defective, different from the ordered product, or is exchanged or returned due to our inadequacy such as stains or damage, we will bear the shipping cost for the returned product.

In principle, we cannot accept returns or exchanges due to customer's convenience.

(Damages and issues) 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items.